Privacy Policy

Last updated: 4 November 2026

This Privacy Policy explains how Classic Mover Dubai (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit classicmoverdubai.com, contact us, or use our moving services.

1. Who we are

Classic Mover Dubai is a movers and packers company based in Dubai, United Arab Emirates.

2. Information we collect

Information you give us. When you fill in a form, ask for a quote, or book a move, we collect:

  • your full name, mobile number, and email address
  • the services you need and any message you send us
  • your moving locations, if you enter them in our cost estimate tool or share them with us
  • any other details you share with us about your move

When you call or message us. If you contact us by phone, WhatsApp, or email, we receive your phone number or email address and the content of your messages.

Information collected automatically. When you use our website, we and our service providers may collect:

  • your IP address and approximate location based on it
  • your browser and device type
  • the pages you visit and the website that referred you
  • clicks on our call and WhatsApp buttons
  • advertising details, such as the campaign or ad click that brought you to our website

3. How we use your information

We use your information to:

  • reply to your enquiry and prepare your quote
  • arrange and carry out your move
  • provide customer support
  • understand how our website and advertising perform, and improve them
  • protect our website against spam, fraud, and misuse
  • meet our legal obligations

We only send you marketing messages where you have agreed or where the law allows it, and you can opt out at any time.

4. Cookies and tracking

Our website uses cookies, browser storage, and similar technologies. These include Google Analytics, Google Tag Manager, Google Ads, and a lead tracking tool. They help us measure visits, see which ads and pages bring enquiries, and show our ads to people who may need our services.

You can block or delete cookies in your browser settings, although some parts of the website may not work as well. You can also manage Google ad personalization at adssettings.google.com and opt out of Google Analytics at tools.google.com/dlpage/gaoptout.

5. Who we share your information with

We do not sell your personal information. We share it only where needed, with:

  • our staff and any partners who help carry out your move
  • service providers that run our website, email, analytics, advertising, and lead tracking, such as Hostinger and Google
  • providers of the website features you use, such as WhatsApp for chat, Google Maps and Geoapify for maps and address search, and ipapi for location lookup
  • government authorities or other parties when the law requires it, or when needed to protect our rights

Some of these providers may process information outside the United Arab Emirates.

6. How long we keep your information

We keep your personal information only for as long as we need it for the purposes in this policy, including to complete your move, handle any follow-up, and meet legal, tax, and accounting requirements.

7. How we protect your information

We take reasonable steps to protect your information against loss, misuse, and unauthorized access. No website or online service is completely secure, so we cannot guarantee absolute security.

8. Your rights

Subject to applicable law, including UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data where it applies, you can ask us to:

  • tell you what personal information we hold about you and give you a copy
  • correct or delete your information
  • limit or stop how we use your information
  • withdraw any consent you have given

To make a request, contact us using the details in section 11.

9. Children and other websites

Our services are not directed at children, and we do not knowingly collect information from anyone under 18. Our website may link to other websites, which have their own privacy policies. We are not responsible for how they handle your information.

10. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated at the top.

11. Contact us

If you have any questions about this policy or your personal information, please contact us at info@classicmoverdubai.com or +971 55 375 7660.